TERMS & CONDITIONS OF ENROLMENT and ACADEMICS
Part 1 – Definitions
For the purposes of these Terms and Conditions, unless the context otherwise requires:
- “Skilling” means the process of acquiring the foundational knowledge, practical competencies and professional skills necessary to commence a career, occupation, professional practice or self-employment activity in a specified field.
- “Vocational Course” or “Entry-Level Course” means a structured education and training programme:
- conducted over a minimum period of fifteen (15) days;
- delivered through online or virtual instruction, offline or physical instruction, or a combination of both (“Blended Learning”); and
- designed to provide the Student with the foundational knowledge and practical competencies required to commence a career or professional practice in the relevant subject, discipline or exercise format.
- “Upskilling” means the process of updating, improving or expanding a Student’s existing professional knowledge, abilities or competencies in a specific skill or subject area.
- “Upskilling Clinic” or “Clinic” means a focused training programme conducted over one (1) day and ordinarily comprising not more than six (6) instructional hours. A Clinic is intended to teach, update or improve a specific skill-set through explanation and demonstration by the presenter, together with supervised practice by the attendees.
- “Reskilling” means the process of acquiring substantially new knowledge and competencies that enable a Student to perform a different professional role, provide a new service, or adopt a new training discipline or exercise format.
- “Cross-Skilling” means the process of acquiring knowledge and competencies in an additional or complementary subject area that extends the Student’s existing professional scope and enables the Student to provide related services across different training disciplines or exercise formats.
- “Reskilling/Cross-Skilling Workshop” or “Workshop” means an intensive education and practical training programme conducted over a minimum period of two (2) days and ordinarily comprising twelve (12) or more instructional hours. A Workshop shall provide in-depth knowledge, demonstrations and supervised practical training for the purpose of developing proficiency in a new training skill, professional discipline or exercise format.
- “Event” means and includes any seminar, conference, competition, contest or other organised activity designed to supplement, support or complement any Course, Clinic or Workshop.
- “Programme” means, individually or collectively as the context requires, any Course, Clinic, Workshop or Event. Any reference to a Programme in these Terms and Conditions shall be construed in the specific context of the Course, Clinic, Workshop or Event in which the Student or Attendee has enrolled.
- “Enrolment” means completion of the admission process for a Programme, including:
- payment in full of the applicable Programme fee, unless an instalment arrangement has been expressly approved in writing by the Relevant Academy;
- submission of all documents, information, forms and declarations required for admission; and
- satisfaction of all eligibility and admission requirements applicable to the Programme.
Payment of the applicable fee alone, or submission of the required documents alone, shall not constitute a valid or completed Enrolment. Enrolment shall be deemed complete only after all applicable requirements have been fulfilled and the Relevant Academy has confirmed the Enrolment.
- “Applicable Context and Jurisdiction” means that these Terms and Conditions shall be read and construed with reference to the nature of the specific Programme enrolled in and the country in which it is offered or delivered, including India, the United Arab Emirates (“UAE”) or any other country. The Enrolment and Programme shall also be subject to the applicable laws, regulatory requirements and mandatory consumer protections of that country.
- “Relevant Academy” means:
- for Programmes offered or delivered in India, Gāyo Fitness Academy And Research Centre Private Limited (“GFAR”);
- for Programmes offered or delivered in the UAE, Gayo Fitness Sports Academy, Dubai (“GFSA”); and
- for Programmes offered or delivered in any other country, the GĀYO entity, authorised partner or service provider expressly identified in the applicable enrolment form, invoice, receipt or official Programme communication.
- For the avoidance of doubt, completion of any Course, Clinic, Workshop or Event shall not, by itself, guarantee employment, income, professional registration, accreditation, certification or any legal right to practise, except to the extent expressly stated in writing by the Relevant Academy.
Part 2 – INTRODUCTION:
- On the basis of the information that you have collected through the relevant website/s, online, social media, face-to-face seminars and overview sessions, brochures and other media and studied, you understand and accept the following clauses:
- The PROGRAM is a blended course comprising the modules listed below and such other that may be introduced from time to time:
- Online lectures – both face-to-face “live” classroom sessions and recorded sessions.
- Guided home study which will be both study of “theory” subjects and practical training.
iii. “Live”, physical practical training in various exercise formats including but not restricted to weight (strength) training, plyometrics, functional training, flexibility and stretching, First Aid & CPR with AED drills and such other training that may be added or replaced from time to time.
- The PROGRAM’s course syllabus, knowledge delivery, duration and teaching faculty (tutors, assessors and internal quality assurers) are of the highest standards that comply with the requirements of the –
- For students in India and the United Arab Emirates, European Standards’ European Register of Exercise Professionals – EREPS – Level 4
- For students in India, the University of Mumbai
iii. For students in the United Arab Emirates, Register of Exercise Professionals – UAE (REPS UAE)
- The PROGRAM, in India, is aligned with the Government of India’s Skills India initiative through the Sports, Leisure, Physical Education and Leisure Sector Council (SPEFL-SC) under the National Skills Development Corporation Ltd., (NSDC).
- In India, the PROGRAM is conducted by Gāyo Fitness Academy And Research Centre Private Limited (hereinafter referred to as “GFAR”) and in the UAE by Gayo Fitness Sports Academy (hereinafter referred to as “GFSA”) as per the academic and quality assurance standards of the said Academies and meet the requirements of REPS UAE, EREPS.
- You will physically attend for the entire duration of the PROGRAM that you enrol to in India or in the UAE.
- If you are physically present in India, you will enrol to and attend the PROGRAM in India; if you are physically present in the UAE, you will enrol to and attend the PROGRAM in the UAE. You are not permitted to enrol to the PROGRAM in India and complete it in the UAE or vice versa.
Part 3 – FEES
- All government taxes will be paid as applicable.
- If you are in India, you will enrol to the PROGRAM conducted by GFAR and pay the fee to GFAR; If you are in the UAE, you will enrol to the PROGRAM conducted by GFSA and pay the fee to GFSA.
- The PROGRAM fee is the fee you will pay for the entire course including theory and practical training – both online and offline, eBOOKS, examinations and certification as published on this website and as shared through social and other media from time to time.
- You will pay the PROGRAM fee in full and final settlement within seven working days before the date of the commencement of the PROGRAM course.
- Upon your request and application to GFAR or GFSA, you may be allowed to pay the PROGRAM Fee in equated monthly instalments (EMIs) subject to the below-mentioned conditions:
- The number of EMIs will be determined and permitted solely by GFSA and their decision will be final.
- You will not be eligible to any discount on the PROGRAM fee.
- The Fee/s as above is / are liable to change without prior notice due to circumstances beyond GFAR or GFSA’s control.
- The above fee/s may vary from batch to batch due to the additional programs / workshops and / or translation and / or services provided.
- You have ascertained and accepted the fee amount/s at the time of this enrolment and you shall pay accordingly.
- You promise to pay as per the schedule of payments as laid down by GFAR or GFSA through the pro-forma invoice raised on you and / or communicated to you verbally or textually .
- Cancellation of enrolment by you will lead to –
iii. Cancellation of enrolment before commencement of course, and the fee you have paid will be refunded to you after deduction of an administrative charge of which is 10% of the PROGRAM fee.
- After commencement of the PROGRAM in which you have attended at least one but not more than three online theory lectures or one “live”, physical practical training day, you will be refunded the fee after the deduction of 25% of the PROGRAM fee subject to the clinics, workshops attended and extent and quantum of learning resources provided.
- After commencement of the PROGRAM course in which you have attended four or more or more online theory lectures or two or more “live”, physical practical training days and thereafter you wish to discontinue your enrolment, you will not be eligible for any refund whatsoever irrespective of the reason for the discontinuation save at the discretion of GFAR or GFSA.
- If you do not want a refund but want to defer the PROGRAM, you may choose to continue in the next possible batch within a time limit of 12 months from the date of certification in the PROGRAM course batch in which you are currently enrolled; for this purpose, GFAR or GFSA will issue you a “credit note” valid for only 12 months from the date of the certification in the said course batch you are currently enrolled to ands this credit note will be adjusted against the fee applicable for the PROGRAM at the time of the next enrolment.
vii. In the case of your cancellation of the enrolment, you will follow the prescribed procedure for the discontinuation and refund if any and transfer to the next PROGRAM batch and the GFAR / GFSA’s decision in this regard will be final.
viii. In the case of frequent delay of seven or more days from the scheduled payment dates or default in payment, whether in one lump sum or in equated monthly instalments, your enrolment will be cancelled and the fee paid will not be refunded; the certificates for any clinic or workshops you attended as part of the PROGRAM will be awarded to you.
- GFAR or GFSA will levy additional fees as follows.
- Assessment Grade Appeal Procedure and Fee.
You understand and accept that if you want to appeal against the Course Assessment and Result / Grade, you will
- Submit the prescribed Appeal Against Grade form to GFAR or GFSA with who you are enrolled
- Submit the ORIGINAL certificate issued to you
- Pay Appeals fee as per section requested for re-evaluation:
- Home Assignments: the fee will be 5% of the PROGRAM fee
- Theory Examination: the fee will be 5% of the PROGRAM fee
- Practical Assessment & Viva Voce: the fee will be 15% of the PROGRAM fee.
- Option for All Sections: the fee will be 10% of the PROGRAM fee.
- Your performance along with necessary documents will be placed before the GFAR / GFSA’s Appeals Committee in their next available meeting.
- Your Dossier on the website (linked through the QR code on certificate) will show the following remark: “Awarded grade is currently suspended pending confirmation, upgrade or downgrade after Appeal Against Grade is decided.”
- The student’s performance will be re-evaluated. There will be one of three likely decisions:
- Upgrade according re-evaluated marking
- Downgrade according to re-evaluated marking
iii.. Maintain the same grade
- The Appeals Adjudication process may take eight to ten weeks from date of application and payment of the fee.
- The decision of Appeals Committee will be final. Their decision will be posted in the dossier on the website.
- If your grade is maintained, you will receive the original certificate; if the grade is changed, a fresh certificate will be issued to you.
- Re-Exam fee
- The additional fee will be payable on this account if the student has not earned more than 50% in each of the Assessment and Examination sections. The student will be the informed of his / her performance results through the Performance Letter.
- The Re-Exam fee will be payable for each of the Sections in which the student has to be re-examined.
- The Re-Exam fee will be 10% of the PROGRAM per each section of the examination – that is: (i) Home Assignments, (i) Theory exam (online or offline), (iii) Case Study and Viva Voce and (iv) Practical Teaching Assessment.
- Issue of Duplicate Certificate
- If you have lost or damaged the original certificate, you may be issued with a DUPLICATE copy of the ORIGINAL certificate provided you
– Pay the fee of 5% of the PROGRAM fee
– submit an affidavit or letter to the effect that since the ORIGINAL certificate is lost you request for the issuance of a DUPLICATE and you alone will be responsible for all legal and financial consequences of both the ORIGINAL and DUPLICATE being in simultaneous possession with you and / or circulation with other persons.
- Learning Resources
The PROGRAM fee includes the cost of all eBOOKS (soft copies of books in PDF format) and access to a limited number of exercise videos through Google Drive or Academy’s website or other digital means.
- If you want the textbooks in the form of hard copies, you will be charged additionally.
- This fee will be paid at any time during the conduct of the Course and the books will be delivered within 15 working days of the payment.
iii. Access to the exercise videos is limited; access to the full library of videos relevant to the PROGRAM will be available on yearly subscription fee as notified from time to time.
- Payment Procedure
- a) All fees or charges or penalties will be payable to the bank account of GFAR in Mumbai or GFSA in Dubai, UAE, depending on the location of the PROGRAM you have enrolled to.
- b) The mode of payment will be as per the directions of the GFAR or GFSA to the respective bank account in India or UAE.
- c) GFAR or GFSA will raise the invoice and issue receipts for the fee payments made.
- d) GFAR or GFSA will NOT be responsible for payments by you to any unauthorized payee irrespective of whether the other party / payee is our representative or not.
- e) After the payment is made, you must communicate to GFAR or GFSA’s office the payment transaction details in the following format:
o Name of student
o Course / Exam name
o Amount of Payment
o Date of Payment
o Bank from which payment made
o Name of person from whose account payment is made
o Payment Transaction reference number
o Screenshot of payment
o Total Payable
o Balance payable if any
- Complimentary courses / certifications
- GFAR or GFSA may offer to you from time to offer certain courses, certifications, products or services free of additional cost as a “complimentary” gift or facility.
- This complimentary gift or facility will be introduced, continued and discontinued at any time at the discretion of GFAR or GFSA.
- The duration of the complimentary gift or facility and the timing of its grant is entirely at the discretion of GFAR or GFSA.
- GFAR and GFSA retain the right to refuse the grant of any complimentary facility on grounds of indiscipline, poor academic performance in terms of grades, or reasons beyond its control.
- As this complimentary facility is NOT paid for by the student, GFAR or GFSA’s decisions in the matter will be final and absolute.
- The complimentary offer is one-time offer only and will not be re-applied in the event EREPS, Skills India, University or other authorities change rules of enrolment, knowledge delivery, assessment, or certification or other related process and / or for any reason beyond GFAR or GFSA’s control.
Part 4 – ACADEMICS
- You shall strictly meet the pre-enrolment criteria including minimum education qualification as required by GFAR or GFSA failing which you will be barred from the enrolment.
- You agree to abide by the rules relating to education & training, examination / assessment leading to certification for PROGRAM.
iii. As per PROGRAM requirements, you will attend practical training and teaching assessment and submit video recordings of assignments and undergo evaluations / examinations as required.
- You agree to and permit the said video recording/s and / or your personal and academic records to be shared with other academic bodies for only confidential academic purposes and not for commercial or public use or display.
- The PROGRAM and other certificates will be awarded only upon successful completion of the training, assignments and examinations, minimum attendance and real-time evaluation, according to the academic standards published on www.gayofitnessacademy.com, provided you have paid the fee is paid in full.
- You agree to renew, on your own at your own expense, PROGRAM / UAE REPS / EREPS / other related certifications including the First Aid & CPR certificate before the date of certificate expiry by attending continuing education workshops / seminars if any and by paying the requisite renewal fee as at the time of renewal.
vii. You undertake to comply with the rules and regulations of GFSA / UAE REPS / EREPS and other accreditation bodies in connection with your PROGRAM as also comply with regulations of training centre / facility / premises where you will attend PROGRAM training program /course failing which you alone will be responsible for loss of or damage to person / property in the said centre / facility / premises and neither GFAR or GFSA nor its officers nor teaching faculty will be held liable for the same.
viii. You will comply with the directions, instructions and requirements as also terms and conditions relating to the PROGRAM / UAE REPS / EREPS / Skills India SPEFL-SC, etc as may be changed from time to time.
Part 5 – GENERAL
- You understand and accept that during the PROGRAM training, you may suffer from exercise-related or non-exercise related or other injury / accident.
- You have voluntarily enrolled to the training program / course having convinced yourself that GFAR or GFSA and their training faculty and training facility providers have exercised due diligence in ensuring a safe training program.
iii. You will not hold them, singly or jointly, responsible in any manner for the injury to you or damage to your property.
- You authorize GFAR or GFSA to receive / archive / courier / email / share your PROGRAM / GFSA / UAE REPS / EREPS / other certificate/s and learning resources, related documents, as also my personal information as shared with GFSA etc., on your behalf and this will not be considered as breach of confidentiality by you or any other party or individual on your behalf.
- WAIVER.
- You solemnly affirm that you do not suffer from any medical condition or illness in body and mind.
- In case you suffer from any medical condition in the future, during the PROGRAM, you will submit your medical doctor’s certificate confirming that you are fit or unfit to enrol to and / or continue participate in the PROGRAM.
- WARRANTY DISCLAIMER:
- You absolve GFAR or GFSA from any or all liabilities that may arise due to your own actions or for reasons outside the control during the training course you are now enrolled to and, thereafter, in your interactions with your clients, employers, regulatory authorities, etc.
- You will not hold GFA responsible for any injury or loss of property that may occur during the PROGRAM course.
iii. You have referred to the terms & conditions, specific warranties and disclaimers for and on each training program / course and related learning resources.
- The enrolment to and payment of the fee for the PROGRAM including learning resources, attending the live or physical or offline training program and possessing, using and / or allowing the use thereof indicates and confirms your acceptance of and agreement with these Terms and Conditions
- FINALITY. In case of any issue not covered above, GFAR or GFSA’s decision will final in the matter.
You have studied and you now, through the enrolment to the PROGRAM, accept unconditionally the above Terms and Conditions specific to the CERITIFCATE COURSE FOR PERSONAL FITNESS TRAINERS – PROGRAM – course and accordingly enrol to the said PROGRAM.